BIG BS Lawn Mower Repair LLC Privacy Policy
Last updated: January 1, 2026

1) Who We Are
BIG BS Lawn Mower Repair LLC
D-U-N-S® Number: 142589610
Company Address:
922 N Bowman Rd
Spokane, WA 99212
martioganza.les@gmail.com

2) BIG BS Lawn Mower Repair LLC is a Washington-registered company providing repair and maintenance services for lawn mowers and small garden equipment. We work with both private and commercial clients, including landscaping companies. We provide diagnostics, seasonal maintenance, adjustments, and repairs. Our advantages include official registration in the US, transparent terms, prompt service, and cashless payment options. We focus on reliability, quality, and long-term partnerships.

3) What data do we collect?
Identification and contact information: name, phone number (including WhatsApp), email address. Communications: messages exchanged via WhatsApp/email/website chat. Technical and usage data: IP address, device/browser type, cookies, pages visited, events (e.g., form submissions). Marketing preferences and consent history.

4) How we collect data: Website forms (access request, demo, contact). WhatsApp/email, when you initiate a conversation or opt in to receive messages. Cookies and similar technologies (e.g., Google Analytics, Meta Pixel) in accordance with your selection in the cookie banner.

5) Purposes and Legal Basis (GDPR)
• Responding to inquiries and providing services (e.g., sending materials, arranging a demonstration) — performance of the contract/provision of services. Communication via WhatsApp/email regarding your request — performance of the contract and/or legitimate interest. Sending news and content (if you have chosen to receive them) — consent (you can revoke your consent at any time). Measuring and improving the website, preventing abuse/fraud — legitimate interest. Compliance with legal obligations (e.g., invoicing/accounting) — legal obligation.

6) WhatsApp
By providing your number and clicking "Send," you authorize us to contact you via WhatsApp to process your request (e.g., to send information, schedule, or assist with access). You can stop this at any time by replying "STOP" or requesting deletion. Your use of WhatsApp is also governed by the Meta/WhatsApp terms and policy: https://www.whatsapp.com/legal/privacy-policy

7) Data Transfer to Third Parties
We only transfer data to subcontractors who provide services to us in accordance with our contract and instructions, namely: Analytics and Advertising: Google Analytics, Meta Pixel (after obtaining cookie consent). Communications: WhatsApp (Meta Platforms), email. Payments, if applicable. We do not sell your data.

8) International Transfers
If transfers are made to countries outside the EEA, we implement appropriate safeguards (e.g., standard contractual clauses). For more information, please contact martioganza.les@gmail.com

9) Cookies
We use strictly necessary cookies and, with your consent, analytical and marketing cookies. You can manage your preferences in the cookie banner on the website or in your browser. Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout?hl=en-US. Meta/Facebook privacy policy: https://www.facebook.com/privacy/policy

10) Storage periods
• Lead and correspondence data: up to 24 months after the last contact or until consent is revoked (whichever comes first). Payment data: up to 10 years (as required by law). Cookies: in accordance with the categories/expiration dates specified in the banner.

11) Security
We implement appropriate technical and organizational measures (access control, data encryption, and the need-to-know principle). No system can be 100% secure; in the event of an incident, we will act in accordance with applicable law.

12) Your Rights
In accordance with the GDPR and Law No. 58/2019, you have the right to access, rectify, delete, limit processing, data portability, and object (including to marketing communications). You can also revoke your consent if the legal basis is consent.
For more information, please contact us at martioganza.les@gmail.com

13) The Operator reserves the right to send the User notifications about new products and services, special offers, and various events. The User may unsubscribe from receiving informational messages at any time by sending an email to the Operator at martioganzale.s@gmail.com with the subject line "Unsubscribe from notifications about new products and services and special offers."